Shipping policy

Shipping Policy

Thank you for shopping with VidaFeliz. We carefully package each order so your items arrive safely and ready to enjoy.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates

Shipping rates are calculated at checkout based on the order size, weight, and delivery location.

We currently offer free standard shipping on orders of $75 or more.

Delivery Time

Standard shipping usually takes 3–7 business days after the order has been processed and shipped. Delivery times may vary depending on the carrier, location, weather, holidays, or other delays outside of our control.

Tracking

Once your order ships, you will receive a tracking number by email if tracking is available for your shipment.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. VidaFeliz is not responsible for packages delivered to an incorrect address entered at checkout.

Lost or Delayed Packages

If your package is marked as delivered but you have not received it, please check with neighbors, household members, and your local carrier first. If you still need help, contact us and we will do our best to assist.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging so we can review the issue.

Questions

For shipping questions, please contact us through our store contact page or email us at the address listed on our website.